Privacy Policy

At Chic Lumber, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, submit a form, or interact with our advertising.

When you request a quote, contact us about a project, or engage with our online ads, we may collect personal information such as your name, email address, phone number, and project details. We may also collect non-personal information, including browser type, device information, and website usage data, to help us understand how visitors use our site.

Information may be collected directly through our website or indirectly through advertising platforms such as Google, Facebook, and Instagram. This can include form submissions, click tracking, and analytics that help us improve our services and marketing efforts.

We use the information you provide to respond to inquiries, schedule consultations, and deliver quality lumber, hardware, and custom millwork solutions. Your information may also be used to improve your website experience, enhance customer service, and share updates or promotions—only if you’ve chosen to receive them. Chic Lumber does not sell or rent your personal information. In limited cases, we may share data with trusted service providers who help operate our website or manage marketing efforts, and they are required to keep your information confidential.

We take reasonable security measures—such as secure servers, encryption, and restricted access—to protect your personal information. While no system is completely secure, we are committed to handling your data responsibly.

By using our website, you agree to the use of cookies and similar tracking technologies that help improve site functionality and measure performance. You can adjust your browser settings at any time to manage cookie preferences.

You have the right to request access to your personal information, ask for corrections, request deletion, or opt out of marketing communications at any time.

If you have questions about this Privacy Policy or how your information is handled, please contact:

Chic Lumber
📧 info@chiclumber.com
📞 636-441-4200

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.